Contact information

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Contact Information

At The Cup Alchemist, we value our customers' enquiries, feedback, and support. We are committed to providing excellent customer service and are always happy to assist. Our goal is to ensure that every customer has a positive and enjoyable experience with us. Please review our contact information policy below.

1. Contact Us

For all enquiries, concerns, feedback, or collaboration opportunities, please contact us using one of the following methods:

Email: tumblercups@yahoo.com
TikTok: @TheCupAlchemist

2. Response Times

We aim to respond to all emails and social media messages within 3 working days. During peak periods, holidays, or promotional events, please allow an additional 2 working days for a response.

3. Privacy Assurance

Your privacy is important to us at The Cup Alchemist. Any contact information you provide will be used solely for the purpose of responding to your enquiry. We will never share your personal information with third parties without your consent, except where required by law.

Thank you for getting in touch with The Cup Alchemist. We appreciate your support and look forward to assisting you. We hope your experience with us is nothing short of exceptional.

Thank You,

Dee
The Cup Alchemist